If there was a six star rating, I'd give it. Had my roof replaced a little over a year ago and had some leaking over our kitchen window due to the recent heavy rain. I called the main number and was told someone would follow up. Within 10 minutes, Neil called and said he'd stop by the next day, which he did. He wasn't able to fix it that day but said he'd be back in a week or two, which again he did. For me, the follow up after the project was complete was way beyond my expectations. I HIGHLY recommend using ClearCoat Roofing!